1000 Chestnut Street
Franklin, MA 02038
Monday: 7:30 a.m. – 4 p.m.
Tuesday: 7:30 a.m. – 4 p.m.
Wednesday: 7:30 a.m. – 4 p.m.
Thursday: 7:30 a.m. – 4 p.m.
Friday: 7:30 a.m. – 4 p.m.
FOR EMERGENCIES: If you need emergency service for your equipment, please DO NOT email or contact us online. Call us at 508-507-6702. Our phones are answered 24/7, 365 days a year.
“What a wonderful experience! Bob was right on time for our AC check-up and used booties on my hardwood floors. He was pleasant, explained everything he was doing, made good suggestions and was efficient with his time. From my first call to the business, I have been impressed with the level of customer service! We plan to have Bob come back in the fall for a heating check. Thank you for showing that you care about your customers, and thank you, Bob, for your hard work and help!”
— Beth S.
“Excellent experience start to finish. Tom and his team are friendly, knowledgeable and came into our home treating it as their own. They were clean, courteous and incredibly patient with my kids and all their questions. Anne and the office team were very helpful through the estimate and payment phases as well as the state rebates. I highly recommend them for your home HVAC needs.”
– Ted C.
“Generally, all service from TF Complete has been great over several years, maintenance and repairs. Most recent service was exceptional—showed up exactly on time after I had voiced timing concerns. Did complete maintenance, explained about an issue that was then resolved immediately. Explained why and how much it would cost, right then. Was careful of COVID-19 concerns. Since the visit, the A/C has been working better than it has been in quite some time. Also, the office contacts for billing and setting up appointments have been wonderful, friendly, efficient and informative. Couldn’t ask for better all-round customer service!”
– Sue H.
When Franklin was first incorporated in 1778, it was supposed to be named Exeter. But the citizens decided instead to name it Franklin, after Founding Father Benjamin Franklin. It was the first town in the nation to be named after him.
Instead of donating a new bell for the church steeple, as had been expected, Franklin donated 116 books to the community. The locals weren’t sure what to do with them, or who should have access to them. They decided to let residents borrow the books free via a town library, which became the first public library in the United States.
Notable residents of Franklin include:
TF Complete Heating & Cooling is a family-run business that has been taking care of heating equipment for homes in Franklin and around eastern Massachusetts for more than 30 years.
We’ve earned the trust of our neighbors because of our record of providing outstanding equipment installation, maintenance and repairs. We only use top-quality materials and equipment and can fabricate custom ductwork at our shop.
Every one of our service technicians is licensed, factory trained and certified.